Privacy policy

At Glossy Boston, we take your privacy seriously, and we are committed to ensuring that your personal information is protected. In this Privacy Policy, we outline how we collect, use, and safeguard the data you provide to us. By using our services, you agree to the terms mentioned below.

1. Information We Collect: When you make a purchase on our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system for improved website functionality.

2. Email Marketing (if applicable): With your consent, we may send you promotional emails about our store, new products, and updates. You have the option to opt-out from receiving marketing communications at any time.

3. Consent: By providing us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you imply your consent for us to collect and use that information for the specified purpose only. If we need to use your data for any secondary reasons, such as marketing, we will seek your direct consent or provide you with an opportunity to opt-out.

4. How to Withdraw Consent: If you wish to withdraw your consent for us to contact you or continue collecting, using, or disclosing your information, you can do so at any time by contacting us at glossy@glossyboston.com.

5. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. However, we ensure that these partners also uphold strict privacy standards. Specifically, we use the following third-party services:

  • Meta (Facebook/Instagram) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising, understand the actions people take on our website (such as viewing a page, adding an item to cart, or completing a purchase), and deliver relevant ads to you on Facebook and Instagram. Data shared with Meta may include your IP address, browser information, page views, and purchase activity. You can manage your Meta ad preferences at facebook.com/adpreferences.
  • Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google may collect your IP address, browser type, pages visited, and time spent on pages. You can opt out using the Google Analytics Opt-Out Browser Add-on.
  • Pinterest Pixel: We use the Pinterest Tag to measure the effectiveness of ads shown on Pinterest and to understand actions visitors take on our website. You can adjust your Pinterest ad settings at pinterest.com/settings/privacy.
  • Shopify: Our store is hosted on Shopify, which processes your data on our behalf. For more details, see Shopify’s Privacy Policy.

7. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies (such as pixels and local storage) to enhance your browsing experience, remember your preferences, and gather analytical data about website usage. These technologies may collect your IP address, browser type, device information, pages visited, and actions taken on our site. You can modify your browser settings to manage or disable cookies. Please note that disabling cookies may affect the functionality of certain features on our website.

8. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. Order and transaction data is retained for a minimum of 5 years for tax and legal compliance. If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.

9. Your Rights: Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can request that we correct any inaccurate or incomplete data.
  • Right to Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Right to Opt-Out of Sale/Sharing: You can opt out of the sharing of your personal data for targeted advertising. Visit our Your Privacy Choices page to exercise this right.
  • Right to Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact us at glossy@glossyboston.com. We will respond to your request within 30 days.

10. California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the sale or sharing of your personal information. We do not sell your personal information in the traditional sense, but sharing data with advertising partners such as Meta and Google for targeted advertising may be considered a “sale” or “sharing” under the CCPA. To opt out, visit our Your Privacy Choices page.

11. European Residents (GDPR): If you are a resident of the European Economic Area, you have additional rights under the GDPR, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing your data is your consent (which you can withdraw at any time) and the necessity to fulfill our contractual obligations. To exercise your rights, contact us at glossy@glossyboston.com.

12. Minors: Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a minor, please contact us immediately at glossy@glossyboston.com and we will promptly delete it.

13. Changes to this Policy: We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us at glossy@glossyboston.com. Thank you for choosing Glossy Boston for your shopping needs.